Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Kast

Columbus,United States

Summary

Hardworking and reliable employee who is willingly to learn, try new things, and grow to be the best at any task given. Have strong ability in working with others or by myself and maintaining a positive attitude. Skilled in customer service, problem solving and am compassionate towards others.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

Goldfish Swim School
Upper Arlington Ohio
08.2017 - Current
  • Managed daily operations, ensuring adherence to safety protocols and quality standards. While Maintaining a CPR, AED and First Aid certification
  • Monitored student progress and provided feedback for improvement. Including supporting special needs students through individualized attention.
  • Managed front desk operations, ensuring efficient check-in, providing exceptional customer service, addressing inquiries and resolving issues promptly.
  • Implemented staff training programs that improved service quality and increased customer loyalty. Developed training programs for staff, improving service delivery and team performance

Education

Bachelor of Science - Human Development And Family Sciences

Bowling Green State University
Bowling Green, Ohio
12-2024

Skills

  • Teamwork and collaboration
  • Staff training/development
  • Strong communicator
  • Patience and empathy
  • Attention to detail
  • Listening skills

Timeline

Assistant General Manager

Goldfish Swim School
08.2017 - Current

Bachelor of Science - Human Development And Family Sciences

Bowling Green State University