Savannah Kiehl
Ashtabula
Summary
Dynamic professional with extensive experience in customer service and administrative support at Minnie Miracles. Proven ability to enhance guest satisfaction through effective conflict resolution and attention to detail. Skilled in event coordination and team collaboration, consistently delivering exceptional results in fast-paced environments. Committed to fostering positive relationships and ensuring operational efficiency.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
Work History
Server/Hostess
Los Compadres
Ashtabula
09.2019 - Current
- Served food and beverages to patrons and confirmed complete orders.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu items, describing ingredients and cooking methods upon request.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
Daycare Teacher
Minnie Miracles
Ashtabula
10.2022 - 02.2024
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Observed children to record development.
- Modified teaching strategies and techniques to meet the individual needs of children with diverse learning styles.
- Sparked creativity and imagination by helping children discover new things each day.
- Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Read aloud and played alphabet games to encourage early literacy.
- Administered first aid and medication in accordance with health and safety regulations.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Maintained accurate records of children's attendance, progress, and health concerns.
Administrative Assistant
Minnie Miracles
Ashtabula
10.2022 - 02.2024
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Processed invoices for payment using accounting software applications.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Proofread content for typo-free emails and documentation.
Education
High School Diploma -
Geneva High School
Geneva, OH06-2022
Skills
- Order accuracy
- Customer service
- Cash handling
- Point of sale
- Conflict resolution
- Time management
- Team collaboration
- Communication skills
- Problem solving
- Attention to detail
- Event coordination
- Relationship management
- Calm demeanor
Timeline
Daycare Teacher
Minnie Miracles
10.2022 - 02.2024
Administrative Assistant
Minnie Miracles
10.2022 - 02.2024
Server/Hostess
Los Compadres
09.2019 - Current
High School Diploma -
Geneva High School