Eager to contribute to team success through hard work, attention to detail, organizational skills, clear understanding of assisting customers, and building a relationship with the people I work with.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
General Office Assistant
LAW OFFICE OF LOLITA KIRK
Costa Mesa
06.2018 - Current
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Organized physical files and digitized records for efficient updating and retrieval by team members.
Supported company employee by managing document copying, faxing, and filing.
Organized reception area to create a welcoming and tidy environment for visitors.
Behavioral Therapist
Keystone Pediatric and Behavioral Health
Garden Grove
01.2025 - 08.2025
Created individualized treatment plans for children with behavioral disorders, enhancing therapeutic outcomes.
Delivered evidence-based interventions to improve emotional regulation skills.
Conducted assessments to evaluate client needs and progress.
Monitored client behavior by reviewing incident reports and adjusting behavior management plans to address evolving needs.
Partnered with parents to reinforce therapeutic techniques at home, fostering a supportive environment for client progress.
Documented client progress and adjusted strategies.
Invoice Clerk
Anaheim Rubber and Industrial
Anaheim
01.2020 - 05.2024
Processed invoices to ensure timely payments and maintain accurate records.
Reviewed purchase orders for compliance with company policies and standards.
Maintained organized digital and physical filing systems for efficient access to invoice documentation.
Collaborated with team members to streamline invoicing procedures and enhance efficiency.
Cashier and Pet Care Associate
Petsmart
Santa Ana
05.2021 - 11.2021
Processed cash, credit, and gift card transactions with accuracy and security, ensuring customer satisfaction.
Delivered friendly service, effectively addressing customer inquiries and concerns to enhance shopping experience.
Coordinated with team members to maintain efficient store operations during peak hours, improving overall service quality.
Stocked shelves with pet supplies to ensure product availability for customers.
Education
Bachelor of Arts - Psychology And Criminal Justice
California State University, Fullerton
Fullerton, CA
05-2025
Associate of Arts - Psychology
Irvine Valley College
Irvine, CA
05-2023
Skills
Customer service
Client assessment
Time management
Problem solving
Conflict resolution
Collaborative teamwork
Applied behavior analysis
Treatment planning
Certification
EMT Certification/ NREMT
Timeline
Behavioral Therapist
Keystone Pediatric and Behavioral Health
01.2025 - 08.2025
Cashier and Pet Care Associate
Petsmart
05.2021 - 11.2021
Invoice Clerk
Anaheim Rubber and Industrial
01.2020 - 05.2024
General Office Assistant
LAW OFFICE OF LOLITA KIRK
06.2018 - Current
Bachelor of Arts - Psychology And Criminal Justice