Savannah Krichau
Ypsilanti,MI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Belleville, MI
10.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
English Accessibility Assistant
Truman State University
Kirksville
01.2023 - 05.2023
- Research and understand accessibility expectations by the Provost's office
- Develop accessibility links for departmental faculty to use for self-review of their syllabi and other course materials
- Assist with requested faculty to make their courses (both in-person and remotely) more accessible to students
- Record video tutorials regarding various accessibility topics and tools particularly relevant to teaching in this department.
Graduate Student Services Assistant
School of Public Health, University of Michigan
Ann Arbor
09.2022 - 05.2023
- Kept office equipment functional and supplies well-stocked to promote efficient operations
- Pleasantly welcomed visitors and maintained the front reception desk
- Handled incoming calls and directed callers to the appropriate department or employee
- Answered student, family and visitor questions with friendly and knowledgeable support
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Coordinated catering services for various in-office functions
- Handled Declaration of Surplus with Property Disposition
- Read, evaluated and edited documents or other materials submitted for website publication.
Director and Student Coordinator
Women's Resource Center of Truman State University
Kirksville
08.2022 - 05.2023
- Planned, administered and controlled budgets
- Recruited, hired and oriented departmental staff
- Organized and supervised student and staff programs
- Oversaw a safe, welcoming and highly multicultural environment open to students
- Promoted school activities and talked to current and prospective staff about the center's opportunities and programs
- Created staff schedules, job assignments, and interactive events between staff and faculty.
Editorial Assistant
John Hopkins Children's Literature Quarterly
Kirksville
08.2022 - 12.2022
- Researched and verified citations submitted with research papers
- Proofread copy to detect and correct errors in spelling, punctuation and syntax
- Responded to and organized correspondence between submitters and editors.
Content Creator
SEO Design Chicago
Chicago
04.2021 - 07.2021
- Utilized best practices for SEO to boost social media program's visibility and organic growth
- Gathered information from staff to produce relevant content based on current activities and organization updates
- Wrote and published blog pieces on a regular schedule, according to client branding and with good SEO practices.
Education
Master of Arts - English
Truman State University
Kirksville, MO12.2023
Bachelor of Arts - English
Truman State University
Kirksville, MO12.2021
Skills
- Interpersonal Communication
- Problem-Solving
- Project Management
- Event Organization
- Issues Resolution
- Hiring and Retention
- Strategic Planning
- Crisis Management
- Team Building
- Time Management
- Technical Writing
- Records Management
References
References available upon request.
Timeline
Barista
Starbucks
10.2023 - Current
English Accessibility Assistant
Truman State University
01.2023 - 05.2023
Graduate Student Services Assistant
School of Public Health, University of Michigan
09.2022 - 05.2023
Director and Student Coordinator
Women's Resource Center of Truman State University
08.2022 - 05.2023
Editorial Assistant
John Hopkins Children's Literature Quarterly
08.2022 - 12.2022
Content Creator
SEO Design Chicago
04.2021 - 07.2021
Master of Arts - English
Truman State University
Bachelor of Arts - English
Truman State University
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