Summary
Overview
Work History
Education
Skills
Timeline
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Savannah LaTray

Schenectady,NY

Summary

Dynamic hospitality professional with a proven track record at City Squire Ale House, excelling in customer service and conflict resolution. Adept at upselling and managing tables efficiently, I bring strong multitasking abilities and a positive attitude to create memorable dining experiences. Committed to food safety and team collaboration in fast-paced environments. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

12
12
years of professional experience

Work History

Waitress

City Squire Ale House
Schenectady, NY
09.2018 - 03.2025
  • Answered questions about menu items, ingredients, and pricing.
  • Prepared checks accurately and processed payments promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers and provided menus.
  • Developed positive relationships with regular customers through friendly conversation.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Communicated daily specials to customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Dietary Aide

Pathways Nursing and Rehabilitation Center
Niskayuna, NY
04.2017 - 05.2018
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Stocked supplies in dining areas as needed.
  • Delivered meals to residents and patients in their rooms when requested.
  • Observed special diets prescribed by physicians or nutritionists.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Assisted with preparation of snacks and other light meals.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Operated kitchen equipment safely and efficiently.

Camp Counselor

SSCORE Summer camp
Schenectady, NY
07.2013 - 08.2017
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Tracked attendance, checking off present individuals.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.

Education

Some College (No Degree) - General Studies

Schenectady County Community College
Schenectady, NY

Skills

  • Order processing
  • Menu knowledge
  • Table management
  • Customer service
  • Cash handling
  • Food safety
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Adaptability
  • Communication skills
  • Positive attitude
  • Strong multitasking
  • Hospitality and accommodation
  • Food handling safety
  • Handling complaints
  • Upselling
  • Liquor, wine, and food service

Timeline

Waitress

City Squire Ale House
09.2018 - 03.2025

Dietary Aide

Pathways Nursing and Rehabilitation Center
04.2017 - 05.2018

Camp Counselor

SSCORE Summer camp
07.2013 - 08.2017

Some College (No Degree) - General Studies

Schenectady County Community College

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Savannah LaTray