Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Savannah McCloud

Savannah McCloud

El Paso,Texas

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged POS systems and cash handling accuracy at DK US and Wing Daddy's Sauce House. Skilled in customer service and efficient payment processing, I significantly contributed to maintaining high standards of service and operational efficiency. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Store Associate

Dk USA
El Paso, Texas
03.2024 - 04.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Logged reports, expenses, receipts, and sales in company database.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.

Server

Wing Daddy's Sauce House
El Paso, Texas
03.2023 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.

Education

High School Diploma -

Parkland High School
El Paso, TX
06-2025

Skills

  • Customer Service
  • Payment Processing
  • Return processing
  • POS System Operation
  • POS Systems
  • Product display
  • Cash Handling Accuracy
  • Inventory Control
  • Cash Handling
  • Register Opening and Closing
  • Order Management

Affiliations

  • Sports
  • Tattooing
  • Drawing
  • Piercing

Timeline

Store Associate

Dk USA
03.2024 - 04.2024

Server

Wing Daddy's Sauce House
03.2023 - 05.2023

High School Diploma -

Parkland High School

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Savannah McCloud