Savannah McGowen

• Provided exceptional customer service in fast-paced environment.
• Mixed and served beverages according to standard recipes and customer preferences.
• Keeping the bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

• Mix and serve cocktails, wine, and beer according to standard recipes.
• Maintain cleanliness and organization of bar area for efficient service.
• Assist customers with drink selections and provide exceptional service.
• Process transactions accurately using point-of-sale systems.
• Train new staff on bar procedures and customer service standards.
• Assisted in menu presentation and explained daily specials to enhance customer satisfaction.
• Managed multiple tables efficiently, prioritizing guest needs and maintaining service quality.

Same owners, worked at both locations.

• Crafted innovative cocktails and beverages, enhancing guest satisfaction and experience.
• Developed and maintained positive relationships with regular patrons to foster loyalty.
• Trained new bartenders on standard operating procedures and customer service excellence.
• Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.
• Implemented promotional events to increase club visibility.
• Hired entertainers, and was in charge of entertainers on shift.

Same owners, worked at both locations.