Customer-focused sales associate with experience in client support, product guidance, and closing deals. Known for clear communication, active listening, and accurate order processing.
Overview
4
4
years of professional experience
Work History
Sales Associate
New Reach Education
Tempe, Arizona
09.2025 - 09.2026
Supported sales conversations with clear, friendly communication and active listening.
Assisted customers in locating specific products, answering questions, and sharing product guidance.
Managed active deals through closing stage, ensuring timely completion and customer satisfaction.
Processed high-ticket member requests with a focus on accuracy and prompt responses, enhancing customer experience.
Explained course requirements, tuition plans, and admissions steps to applicants.
Case Manager / Medical Sales Manager
Complete Rehab
Queen Creek, Arizona
11.2024 - 12.2025
Coordinated rehabilitation plans with therapists, physicians, and payers to ensure comprehensive client care.
Documented client progress in rehabilitation case records to support treatment effectiveness and continuity of care.
Communicated treatment updates with insurance companies, lawyers, and other medical personnel to facilitate timely care decisions.
Evaluated pricing requests for accuracy and compliance with company standards., discount approvals, and sales policy compliance.
Created and presented monthly reports to management on sales performance.
Barista
Dutch Bros
Gilbert, Arizona
11.2022 - 11.2024
Greeted drive-thru guests, delivering friendly service that enhanced customer experience at Dutch Bros stands.
Handled morning customer rush efficiently at Dutch Bros stands of customers daily with calm, efficient customer service.
Prepared Dutch Bros espresso drinks and specialty beverages according to company recipes.
Entered orders accurately through headset and POS systems.
Processed cash, card, and payment transactions swiftly during busy shifts, ensuring efficient service.
Handled morning customer rush efficiently at Dutch Bros stands. of customers daily with calm, efficient customer service.