Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Savannah Medina

Dougla,GA

Summary

Dynamic customer service professional with proven expertise at Walmart, excelling in cash handling and complaint resolution. Recognized for enhancing customer satisfaction through active listening and effective problem-solving. Demonstrated reliability and composure in high-pressure situations, fostering loyalty and a welcoming environment. Committed to maintaining operational excellence and team collaboration.

Overview

10
10
years of professional experience

Work History

Customer Service Cashier

Walmart
09.2020 - 07.2025
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with inquiries and product information, enhancing overall shopping experience.
  • Maintained cash register accuracy through diligent counting and reconciliation practices.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled customer complaints with professionalism, fostering positive relationships and satisfaction.
  • Adhered to company policies and safety procedures while performing daily tasks.
  • Provided assistance in training new cashiers on operational procedures and customer service standards.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Supervisor

Javier Guerrero
04.2015 - 07.2019

Oversaw farm laborers to maintain superior quality of fruits and vegetables.

Education

Basic Subjects

Coffee High
Douglas, GA

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Guest services
  • Product knowledge
  • Customer focus
  • Customer inquiries
  • POS system operation
  • Refund handling
  • Inventory management

Languages

Spanish
Full Professional

Timeline

Customer Service Cashier

Walmart
09.2020 - 07.2025

Supervisor

Javier Guerrero
04.2015 - 07.2019

Basic Subjects

Coffee High