Savannah Mitchell
Cross Lanes
Summary
Compassionate and motivated college student aspiring to build a career in patient care. Dedicated to helping others with patience, empathy, and professionalism. Known for being friendly, dependable, and trustworthy with strong interpersonal skills. Passionate about supporting community health, bringing a positive attitude to every role, and making a meaningful difference in the lives of others. Animal lover with a nurturing nature and a caring spirit.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Planet Fitness
Cross Lanes WV
02.2026 - Current
- Resolved customer inquiries and complaints efficiently to enhance member satisfaction.
- Provided accurate information on memberships, services, and promotions to assist prospective members.
- Maintained cleanliness and organization of fitness facilities to ensure a welcoming environment for all members.
- Processed membership applications and renewals accurately while adhering to company policies.
- Educated members on gym equipment usage and safety protocols to promote safe workouts.
- Trained new staff on customer service best practices and operational procedures for consistent service delivery.
Restaurant Associate
Dairy Queen
Nitro, WV
05.2023 - 11.2025
- Delivered excellent customer service by greeting guests, taking orders accurately, and ensuring satisfaction with every visit.
- Trained and supported new team members, demonstrating leadership skills and fostering a positive, team-oriented work environment.
- Maintained perfect attendance and built a reputation as a dependable, trustworthy employee over three years of consistent service.
- Assisted in managing daily operations, including handling cash, balancing registers, and ensuring compliance with food safety standards.
- Led by example in high-volume, fast-paced shifts, contributing to efficient service and smooth operations during peak hours.
- Recognized for strong work ethic, reliability, and commitment to both the team and customers.
Crew Member
St Albans City Pool
St Albans, WV
05.2023 - 08.2023
- Greeted visitors in a friendly and professional manner, providing excellent customer service.
- Collected admission fees, managed cash transactions, and issued receipts with accuracy and honesty.
- Maintained a trustworthy reputation by consistently handling money responsibly and balancing cash drawers.
- Monitored entry points to ensure only authorized patrons accessed the facility.
- Assisted with answering questions, giving directions, and supporting staff to ensure smooth pool operations.
- Recognized for reliability and dependability, consistently showing up on time and ready to work.
Education
Bachelor of Science - Pre-Nursing
BridgeValley Community College
06-2028
Pre-Nursing
West Virginia State University
06-2025
Diploma - undefined
Nitro High School
Nitro, WV01-2024
Skills
- Strong multitasking
- Customer service
- Customer service focus
- Team player attitude
Timeline
Customer Service Representative
Planet Fitness
02.2026 - Current
Restaurant Associate
Dairy Queen
05.2023 - 11.2025
Crew Member
St Albans City Pool
05.2023 - 08.2023
Pre-Nursing
West Virginia State University
Diploma - undefined
Nitro High School
Bachelor of Science - Pre-Nursing
BridgeValley Community College