Savannah Moninger
Cincinnati
Summary
Dynamic Supervisor with a proven track record at Clbxxiii, excelling in staff management and process improvement. Expert in training and mentoring teams, enhancing productivity by implementing efficient workflows. Committed to fostering a positive work environment and ensuring compliance with safety protocols, resulting in increased customer satisfaction and team performance.
Overview
4
4
years of professional experience
Work History
Supervisor
Clbxxiii
10.2024 - Current
- Oversaw daily operations, maintaining compliance with safety protocols and efficiency standards.
- Trained staff on operational procedures, enhancing team performance and productivity.
- Monitored workflow processes, identifying areas for improvement and implementing effective solutions.
- Coordinated scheduling and resource allocation to optimize workforce management and output.
- Conducted regular performance evaluations, providing feedback to foster employee development.
- Implemented quality control measures, maintaining high standards of product consistency and reliability.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Crew Member
Arby’s
03.2022 - 10.2024
- Maintained high standards in food preparation and presentation.
- Maintained cleanliness of kitchen and dining areas following health regulations.
- Operated cash register, processed transactions accurately, and managed customer payments.
- Assisted customers with menu selections and provided exceptional service to enhance experience.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Monitored inventory levels and communicated needs for restocking supplies effectively.
- Trained new employees on operational procedures and customer service expectations.
- Resolved customer complaints promptly, ensuring satisfaction through effective communication skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
No Degree -
Reading High School
Cincinnati, OHSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Strategic planning
- Inventory control
- Staff discipline
- Staff development
- Team building
- Processes and procedures
- Operations management
- Process improvement
- Project management
- Relationship building
- Policy enforcement
- Priority management
- Conflict resolution
- Inventory oversight
- Industrial hygiene
- Verbal and written communication
- Safety protocols
- Coaching and mentoring
- Reliability
- Task prioritization
Timeline
Supervisor
Clbxxiii
10.2024 - Current
Crew Member
Arby’s
03.2022 - 10.2024
No Degree -
Reading High School