Savannah Nelson
Duluth,MN
Summary
Compassionate and dedicated social work student in pursuit of Bachelors degree at University of Wisconsin Superior. Skilled in active listening, empathy, and interpersonal communication, with a strong foundation in social work principles. Passionate about advocating for underserved communities and supporting individuals in achieving their personal goals and well-being. Seeking an entry-level social work position to apply skills in a professional setting and make a meaningful impact.
Overview
5
5
years of professional experience
Work History
Host/Restaurant Server
Grandma's Saloon and Grill
Duluth , MN
06.2021 - Current
- Provide customers with accurate wait times and monitor waiting list.
- Create a friendly and welcoming environment.
- Serve as point-of-contact for resolving guest complaints and special requests.
- Provide excellent customer service by anticipating customer needs.
- Resolve conflicts between customers when necessary.
- Schedule reservations and notify servers and managers of large groups to prepare seating in advance.
- Answer customer inquiries regarding the menu, restaurant services, and special promotions.
- Greet guests upon arrival and provided them with menus.
Ice Cream Server
Crank and Dasher
Duluth , MN
05.2021 - 02.2023
- Organized ice cream flavors, toppings, syrups, and other ingredients.
- Created an upbeat and fun environment for coworkers and customers.
- Prepared orders for customers.
- Operated cash register to collect payments from customers.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Cashier
Super One Foods
Duluth , MN
05.2020 - 06.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Arts -
University of Wisconsin Superior
Superior, WI05-2025
Associate of Arts - Psychology
Lake Superior College
Duluth, MN05-2023
Skills
- Collaboration
- Strong Interpersonal Skills
- Exceptional communication
- Strong Work Ethic
- Inclusivity
- Empathy
- Problem Solving
- Teamwork
Affiliations
- Regularly go to the gym and participate in weight lifting
- Play pickleball and tennis
- Paint and draw
- Ballet
- Live Well Northern Wisconsin Volunteer
- Mandated Reporter Training
- Mental Health First Aid
Timeline
Host/Restaurant Server
Grandma's Saloon and Grill
06.2021 - Current
Ice Cream Server
Crank and Dasher
05.2021 - 02.2023
Cashier
Super One Foods
05.2020 - 06.2021
Bachelor of Arts -
University of Wisconsin Superior
Associate of Arts - Psychology
Lake Superior College
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