Savannah Oliver
Valdosta,USA
Summary
Self-motivated individual recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Southern Pediatric Clinic
Valdosta, GA
11.2023 - 01.2025
- Performed data entry tasks related to billing and collections procedures.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Shift Lead
Ellianos Coffee
Valdosta, GA
05.2023 - 11.2023
- Coached and trained employees and managed daily work assignments to enhance operations.
- Documented receipts, employee hours and inventory movement.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Completed opening and closing duties to facilitate business operations.
Cook
Zaxby's
Valdosta, Georgia
10.2020 - 02.2021
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate
- Cross-trained to fill in for absent team members and cover kitchen needs
- Directed receiving, storage and preparation processes
Server
Buffalo Wild Wings
Valdosta, Georgia
08.2019 - 08.2020
- Greeted customers, answered questions and recommended specials to increase profits
- Recommended and served alcoholic beverages to patrons during high-volume shifts
- Developed rapport with guests and assisted with generating repeat business by providing exceptional customer service
- Processed credit card transactions, gift cards and cash payments
- Trained new employees on restaurant procedures
Server
Mellow Mushroom
Valdosta, Georgia
03.2019 - 08.2019
- Verified and confirmed staff schedules to properly cover shifts
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
- Informed customers of ingredients and allergens to support sensible menu choices
Lead Server Trainer
Texas Roadhouse
Valdosta, Georgia
04.2016 - 03.2019
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers
- Worked directly with servers for more than 4 shifts during the training process
- Reconciled daily transactions, balanced cash registers, and deposited restaurant's earnings at bank
Editor
The Spectator
Valdosta, Georgia
01.2018 - 01.2019
- Improved materials and manuscripts with detailed advice on content, style and organization
- Helped develop content ideas for specific reader groups
- Implemented current techniques based on latest industry standards, trends and technologies for best practices in communication
- Collaborated with production and design teams to create page design, establishing content hierarchy and graphic placement for consistent branding
- Edited authors' first drafts, suggested additional content updates and returned works to authors for review
Education
Bachelor of Science (B.S.) - Psychology
Valdosta State University
Valdosta, GA05.2022
Skills
- Microsoft Office
- Insurance verification
- Telephone etiquette
- Medical terminology
- Typing speed and accuracy
- Billing support
Timeline
Medical Receptionist
Southern Pediatric Clinic
11.2023 - 01.2025
Shift Lead
Ellianos Coffee
05.2023 - 11.2023
Cook
Zaxby's
10.2020 - 02.2021
Server
Buffalo Wild Wings
08.2019 - 08.2020
Server
Mellow Mushroom
03.2019 - 08.2019
Editor
The Spectator
01.2018 - 01.2019
Lead Server Trainer
Texas Roadhouse
04.2016 - 03.2019
Bachelor of Science (B.S.) - Psychology
Valdosta State University
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