Savannah Petrin-Kendrick
Limerick
Summary
Dynamic and detail-oriented professional with extensive experience at Aroma Joe's Coffee, specializing in customer service and team training. Demonstrates a strong track record in enhancing quality control and ensuring safe food handling practices. Also recognized for managing high-volume customer interactions efficiently while simultaneously creating a collaborative and operationally excellent environment.
Overview
6
6
years of professional experience
Work History
Barista
Aroma Joe's Coffee
Waterboro
01.2022 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Managed cash register and processed transactions with accuracy and integrity.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Kitchen Staff Member
Libbys Apple Orchard
Limerick
07.2019 - 11.2021
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Participated in receiving deliveries and organizing supplies in storage areas.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Acquired new skills to support team and further accommodate customer needs.
- Responded promptly to customer complaints regarding food quality or service issues.
Education
Some College (No Degree) - Business Administration
Southern Maine Community College
South Portland, MESkills
- Customer service
- Team building
- Communication skills
- Quality control
- Training staff
- Sales management
- Inventory control
- Safe food handling
Affiliations
- Beekeeping
References
References available upon request.
Timeline
Barista
Aroma Joe's Coffee
01.2022 - Current
Kitchen Staff Member
Libbys Apple Orchard
07.2019 - 11.2021
Some College (No Degree) - Business Administration
Southern Maine Community College
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