Savannah Phillips

Palm Coast,FL

Summary

Dependable candidate with proven ability to provide excellent customer service, help manage staff and ensure high standards of professionalism.

years of professional experience

Beach Front Motel

05.2023 - Current

Provide customer satisfaction with timely response to inquiries, address concerns, and find effective solutions
Promote team productivity by implementing efficient workflows and setting clear expectations for staff members.
Implement safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Oversee employee attendance record, assist in payroll, and order new materials.
Resolve issues among team members to keep employees on task.
Improve team morale and productivity with regular feedback sessions and recognition of achievements.
Assist in recruiting, hiring and training new members of staff.
Ensure seamless guest experiences by coordinating room assignments, reservations, and special requests.
Increase return visits from satisfied customers by fostering a welcoming atmosphere through exceptional service standards; with highly rated Google reviews as proof of guest satisfaction.
Maintain high levels of cleanliness throughout the property, ensuring compliance with health regulations and company policies.
Implement safety protocols to minimize accidents or hazards while maintaining a secure environment for all guests and employees.
Schedule and rotate staff for adequate coverage and fair distribution of workload.
Well versed in Innkeepers software program as well as reservation system.

Self Employed

01.2023 - Current

Collaborate closely with homeowners to address specific needs or preferences related to their homes appearance and upkeep.
Complete specialized cleaning tasks upon request, leading to enhanced customer satisfaction levels.
Ensure timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
Demonstrate professionalism in all interactions with homeowners, establishing trustworthiness and reliability.
Offer additional services as needed, such as laundry, pet care, or plant maintenance, leading to increased client trust and loyalty.

Self Employed

10.2020 - 04.2023

Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Monitored progress and documented patient health status changes to keep care team updated.

Beach Front Motel

05.2023 - Current

Self Employed

01.2023 - Current

Self Employed

10.2020 - 04.2023