Summary
Work History
Skills
Timeline
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Savannah Potter

Huber Heights,OH

Summary

Adept at multitasking and customer service, I excelled at The Whiskey Barn by significantly enhancing guest satisfaction through professional service standards and efficient issue resolution. My expertise in bartending and team collaboration led to a well-managed bar environment, fostering loyal clientele and optimizing inventory to meet demands.

Work History

Bartender

The Whiskey Barn
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Issue resolution
  • Professional service standards
  • Bussing and serving

Timeline

Bartender

The Whiskey Barn
Savannah Potter