Savannah Poveromo
Scranton,PA
Overview
4
4
years of professional experience
Work History
Patient Access Representative • Geisinger
03.2022 - Current
- Works with a team in a fast-paced office with a staff of 18 Doctors, Physician Assistants, and Nurse Practitioners, while multitasking to get all forms and patient requests completed in a timely matter
- Trains new employees and created new training material for new employees to succeed
- Handles stressful situations in a professional manner
- Finds a solution for any patient situations
- Responsible for scheduling, changing, and coordination appointments with our office’s health care professionals
- Screen and update patient information for accuracy and completed insurance verification
06.2020 - 07.2022
- Server
- Paxos Restaurants
- Well versed in all areas of the restaurant to provide our guests with an exceptional experience
- Built strong customer relations and customer engagement
09.2021 - 02.2022
- Internet Sales
- Subaru
- Ciocca Dealerships
- Worked at a high-volume dealership
- Interfaced with multiple customers alternating between them, making sure that each felt like they were the only ones I was taking care of
- Communicated with customers over multiple medias via email, text, over the phone, and in person
- Excelled at conflict resolution defusing situations with upset customers and helped guide them to a solution
Education
High School Diploma - undefined
Pocono Mt West
High School
2019
Skills
- Speed and Efficiency
- Public Speaking
- Positive Attitude
- Quick Learner
- Spatial Awareness
- Organization
- Leadership
Timeline
Patient Access Representative • Geisinger
03.2022 - Current
09.2021 - 02.2022
06.2020 - 07.2022
High School Diploma - undefined
Pocono Mt West
High School