SAVANNAH QUINN
Denver,CO
Summary
Versatile and motivated Property Management Professional who offers administrative and financial analysis expertise, paired with excellent communication and time management skills. In-depth knowledge of conflict resolution techniques. Highly organized and detailed-oriented, with a proven ability to multitask and handle last-minute changes. Excellent customer service skills, with a strong ability to build relationships with residents.
Overview
4
4
years of professional experience
Work History
Senior Assistant - Property Manager
Willow Bridge
Aurora, CO
07.2024 - Current
- Assisted in the preparation and monitoring of departmental budgets, ensuring alignment with financial objectives.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Provided information to access financial assistance, legal aid or housing.
CONSTRUCTION SUPERINTENDENT
Invitation Homes
Denver, Colorado
10.2023 - 07.2024
- Supervised residential properties new construction and remodels
- Prepared progress reports detailing work performed on a weekly basis for review by management staff
- Reviewed project plans, specifications, and change orders to ensure accuracy and completenes
- Responded quickly when issues arose on-site by evaluating solutions that would minimize delays or additional expenses
- Evaluated bids from subcontractors for accuracy and appropriateness prior to contract award
ASSOCIATE TECHNICAL ACCOUNT MANAGER
YARDI Energy
Colorado Springs (Remote), Colorado
10.2022 - 10.2023
- Established strong relationships with customers through effective communication skills
- Reviewed and analyzed contracts, service issues and other information to initiate and direct appropriate action to resolve
- Reviewed and processed utility billing invoices for accuracy
- Researched discrepancies in billing information and resolved issues with customers.
- Provided training sessions for new employees on the company's products and services as needed.
- Established strong relationships with customers through effective communication skills.
ASSISTANT PROPERTY MANAGER
AMC LLC Apartment Management Consultants
Colorado Springs, CO
08.2021 - 10.2022
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements
- Implemented rental payment policies and pursued delinquent accounts via phone calls, emails and personal visit
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Prepared monthly financial reports for review by the property manager.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Earned multiple awards for breaking company records in collecting debt of previous tenants and maintaining low delinquency percentage.
LEASING CONSULTANT
AMC LLC Apartment Management Consultants
Colorado Springs
03.2021 - 08.2021
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues
- Coordinated activities between management staff, vendors, and contractors
- Provided expertise in leasing terms, unit specifications, availability, current market conditions, and all community policies
- Developed and maintained multiple community on-going residential retention programs
- Developed marketing strategies aimed at increasing leasing activity within the community.
Education
Cosmology License - Business Management And Cosmetology
Empire
Richmond, VA09-2016
High School Diploma -
High School
Richmond, VA05-2015
Skills
- Administrative Support
- Accounting oversight
- Marketing and Advertising
- Housing regulations
- Property Maintenance
- Effective Communication
- Task Prioritization
- Problem-Solving
Education and Training
Richmond, VA,Richmond, VA
Timeline
Senior Assistant - Property Manager
Willow Bridge
07.2024 - Current
CONSTRUCTION SUPERINTENDENT
Invitation Homes
10.2023 - 07.2024
ASSOCIATE TECHNICAL ACCOUNT MANAGER
YARDI Energy
10.2022 - 10.2023
ASSISTANT PROPERTY MANAGER
AMC LLC Apartment Management Consultants
08.2021 - 10.2022
LEASING CONSULTANT
AMC LLC Apartment Management Consultants
03.2021 - 08.2021
Cosmology License - Business Management And Cosmetology
Empire
High School Diploma -
High School