Savannah Rambikur
Hutto,TX
Summary
Dynamic Pharmacy Technician with extensive experience at Walmart Pharmacy, excelling in medication dispensing and customer service. Proven ability to manage inventory and resolve billing inquiries efficiently. Skilled in pharmacy software and HIPAA compliance, fostering strong patient relationships and enhancing satisfaction through personalized care. Committed to delivering exceptional pharmaceutical support.
Overview
13
13
years of professional experience
2
2
Certification
Work History
Pharmacy Technician
Walmart Pharmacy
Round Rock, TX
04.2023 - Current
- Provided exceptional customer service by greeting patients warmly, answering inquiries, and addressing concerns promptly to enhance patient satisfaction.
- Dispensed medications accurately to customers following prescriptions.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Assisted pharmacists with patient consultations and medication counseling.
- Processed insurance claims and managed billing inquiries swiftly.
- Operated pharmacy software for prescription management and record keeping.
- Trained new staff on pharmacy procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying the accuracy of doses.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Resolved customer complaints promptly, while maintaining professionalism at all times.
- Developed rapport with regular patients, personalizing service, and building long-term relationships that contributed to a loyal customer base.
Pharmacy Technician
Costco Pharmacy
Austin, TX
06.2016 - 04.2023
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Answer telephones, responding to questions or requests.
- Fill bottles with prescribed medications, type and affix labels.
- Operate cash registers to accept payment from customers.
- Speaking directly with insurance companies, physicians, and nurses to ensure proper patient care.
- Insuring proper billing and reimbursement from insurance companies. Sending and obtaining prior authorizations or first time fills as needed for patients.
Pharmacy Technician
MBS
Austin, TX
09.2015 - 06.2016
- Providing prescription only medications to nursing homes, rehab centers, and long-term care facilities.
- Mixing and preparing sterile and non-sterile compounds in a timely manner to maintain uninterrupted therapy for the patient.
- Preparing and distributing emergency kits as needed to facilities, and billing the proper patient, medication, and amount given when the kits return to the pharmacy.
- Insuring proper billing and reimbursement from insurance companies. Sending and obtaining prior authorizations or first time fills as needed for patients.
- Answering phones, bubble packing medications, entering refills and new orders (via computer or telephone), and providing excellent customer service.
Pharmacy Technician
Capital Pharmacy
Austin, TX
10.2014 - 09.2015
- Providing prescription only medications to nursing homes, rehab centers, and long-term care facilities.
- Mixing and preparing sterile and non-sterile compounds in a timely manner to maintain uninterrupted therapy for the patient.
- Preparing and distributing emergency kits as needed to facilities, and billing the proper patient, medication, and amount given when the kits return to the pharmacy.
- Insuring proper billing and reimbursement from insurance companies. Sending and obtaining prior authorizations or first time fills as needed for patients.
- Answering phones, bubble packing medications, entering refills and new orders (via computer or telephone), and providing excellent customer service.
Pharmacy Technician
Physician’s Pharmacy
Austin, TX
02.2014 - 10.2014
- Mobile CPhT
- Driving from home to home to ensure patient safety and health awareness
- Patient medication management
Pharmacy Technician
Pharmacy Alternatives
Austin, TX
01.2013 - 02.2014
- Providing prescription only medications to nursing homes, rehab centers, and long-term care facilities.
- Billing the proper patient, medication, and amount given when the kits return to the pharmacy.
- Insuring proper billing and reimbursement from insurance companies. Sending and obtaining prior authorizations or first time fills as needed for patients.
- Answering phones, bubble packing medications, entering refills and new orders (via computer or telephone), and providing excellent customer service.
Education
Associates - Pharmacy Technician
Virginia College-Austin
Austin, TX03.2013
GED -
Texas Education Agency
Texas02.2010
Skills
- Customer service
- Microsoft Office 365
- Database management
- Typing proficiency
- Cash handling
- Data entry
- Inventory control
- Stock management
- Medication dispensing
- Time management
- HIPAA certified
- Team collaboration
- Medicare and medicaid process
- Pharmacy operations
- Pharmacy and customer records management
- Insurance verification
- Clinical pharmacy expertise
- Medical terminology knowledge
- Pharmacy software proficiency
- Project management awareness
Certification
- PTCB Certification
- Pharmacy Technician Certification
- Driver's License - TX
Personal Information
Authorized To Work: US
Timeline
Pharmacy Technician
Walmart Pharmacy
04.2023 - Current
Pharmacy Technician
Costco Pharmacy
06.2016 - 04.2023
Pharmacy Technician
MBS
09.2015 - 06.2016
Pharmacy Technician
Capital Pharmacy
10.2014 - 09.2015
Pharmacy Technician
Physician’s Pharmacy
02.2014 - 10.2014
Pharmacy Technician
Pharmacy Alternatives
01.2013 - 02.2014
Associates - Pharmacy Technician
Virginia College-Austin
GED -
Texas Education Agency