Savannah Ramirez
Las Vegas,NV
Summary
I have basic knowledge of Microsoft Office applications. Analyst with extensive experience in Art including photography, drawing and painting. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. I am focused with a strong work ethic and exceptional problem-solving skills. Successful at overseeing proper equipment setup and safe operation of all tools. I have volunteered with several organizations working with students and military veterans. Looking for a position with a company delivering high levels of support and forward thinking.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Synthetic Grass Warehouse
Las Vegas, NV
03.2021 - Current
- Answered incoming calls and emails, providing frontline customer support, or assistance with product and service transactions.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Developed strong customer relationships to encourage repeat business.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Merchandise Service Coordinator
Ulta Beauty
Irvine, CA
08.2019 - 03.2021
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Independent Seller
Savannah's Crafts & Gifts
Placentia, CA
10.2012 - 12.2018
- Developed lists of potential areas and buyers to increase success rates
- Stayed up to date on inventories, supplies and customer orders
- Designed dynamic displays for products to increase overall revenue and specific product sales
Education
Bachelor of Arts - Studio Arts
California State University - Fullerton
Fullerton, CA05.2019
Skills
- Superior organizational skills
- Superb attention to detail
- Studio management
- Record-keeper
- Sales techniques
- Time management
- Excellent team player
- Managing inventory
- Training coordination
- Work site preparation
- Merchandise restocking
- Cash management
Timeline
Customer Service Representative
Synthetic Grass Warehouse
03.2021 - Current
Merchandise Service Coordinator
Ulta Beauty
08.2019 - 03.2021
Independent Seller
Savannah's Crafts & Gifts
10.2012 - 12.2018
Bachelor of Arts - Studio Arts
California State University - Fullerton
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