Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Ratliff

Summary

Compassionate and dedicated State Registered Nurse Aide (SRNA) with a strong passion for pediatric care. Recently graduated from Pike County Central High School and currently pursuing a nursing degree at Big Sandy Community and Technical College, where I am set to begin the nursing program in January. Earned SRNA certification in May 2025 through Big Sandy's Nurse Aide Program. Known for forming meaningful connections with children and providing patient-centered care with empathy, patience, and enthusiasm. Eager to bring my strong work ethic, genuine love for helping others, and interest in child development to a pediatric healthcare setting.

Overview

2
2
years of professional experience

Work History

Communications Operator

Pikeville Medical Center
04.2024 - Current
  • Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
  • Connected callers with appropriate professional, department, or business.
  • Managed all overhead pages, and beeps for emergency codes as well as calls for physicians.

Cook/Cashier

Five Star Pizza
08.2023 - 08.2024
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.

Sales Associate

Marshalls
08.2023 - 04.2024
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.

Education

High School Diploma -

Pike County Central High School
Pikeville, KY

SRNA - Associates Degree of Nursing

Big Sandy Community Technical College
Pikeville, KY
05-2028

Skills

  • Scheduling
  • Assignments dispatch
  • Telephone reception
  • Cross-cultural communication
  • Problem-solving abilities
  • Caller assistance
  • Excellent communication
  • Operate switchboards
  • Issue response and resolution
  • Call logging
  • Team building
  • Listening skills
  • Telephone etiquette
  • Surface cleaning
  • Contamination prevention
  • Attention to detail
  • Team collaboration
  • OSHA
  • Retail loss prevention
  • Upselling
  • Promotional support
  • Brand promotion
  • Personal hygiene support
  • Community activities
  • Infection control
  • HIPAA
  • Medical terminology

Timeline

Communications Operator

Pikeville Medical Center
04.2024 - Current

Cook/Cashier

Five Star Pizza
08.2023 - 08.2024

Sales Associate

Marshalls
08.2023 - 04.2024

High School Diploma -

Pike County Central High School

SRNA - Associates Degree of Nursing

Big Sandy Community Technical College

Similar Profiles

CREATE PROFILE
Savannah Ratliff