Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Associate Client Support Consultant
Transworld Systems Inc.
, SC
10.2022 - Current
Performed account setup and maintenance tasks for new and existing business partners.
Maintained accurate records of client interactions, transactions, comments, complaints.
Facilitated communication between internal teams and external clients.
Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support.
Personal Assistant to the Owner
Kate Adams & Kaye Petralia
12.2017 - 10.2022
Provided logistical support during video conferences or webinars conducted by senior leadership.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Maintained clerical correspondence via email and phone.
Provided assistance communicating, typing correspondence or obtaining information.
Certified Nursing Assistant
Life Care Center
, TN
02.2014 - 02.2015
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Assisted with admission procedures such as gathering personal data from the patient's chart.
Documented activities and recorded information in EMR system.
Education
Nursing Assistance
Life Care Center
Wartburg, TN
06-2014
High School Diploma -
Central High School
Wartburg, TN
02-2014
Skills
Medical Terminology
Communication
Data Entry
Active Listening
Timeline
Associate Client Support Consultant
Transworld Systems Inc.
10.2022 - Current
Personal Assistant to the Owner
Kate Adams & Kaye Petralia
12.2017 - 10.2022
Certified Nursing Assistant
Life Care Center
02.2014 - 02.2015
Nursing Assistance
Life Care Center
High School Diploma -
Central High School
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