Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Rios

Tucson,AZ

Summary

Proven leader and effective Assistant Night Manager at Quik Trip, I excel in streamlining operations and enhancing customer satisfaction. Skilled in employee training and cash handling, my approach combines motivational techniques with rigorous health and safety standards, driving team success and operational excellence.

Developed key transferrable skills in fast-paced, customer-centric environment, focusing on operational management and team coordination. Demonstrates proficiency in problem-solving and maintaining high standards of service. Seeking to transition into new field, leveraging these abilities to contribute effectively and drive success.

Overview

3
3
years of professional experience

Work History

Assistant Night Manager

Quik Trip
07.2021 - Current
  • Managed night audit procedures, verifying accuracy of financial transactions and identifying discrepancies for resolution.
  • Streamlined nightly operations by effectively delegating tasks to team members and ensuring timely completion.
  • Assisted in the training of new hires, providing coaching in customer service skills, company protocols, and standards of excellence.
  • Handled escalated guest complaints with professionalism and empathy, finding solutions that maintained high levels of customer satisfaction while adhering to hotel policies.
  • Collaborated with daytime management to implement improvements in store policies, procedures, and overall guest experiences.

Education

High School Diploma -

Desert View
Tucson, AZ
05-2020

Skills

  • Customer service focus
  • Health and safety compliance
  • Employee training
  • Motivational techniques
  • Team building expertise
  • Cash handling experience
  • Time management exprtise
  • Store organization

Timeline

Assistant Night Manager

Quik Trip
07.2021 - Current

High School Diploma -

Desert View
Savannah Rios