Savannah Roberts

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Helped patients complete necessary medical forms and documentation.
• Checked patient insurance, demographic and health history to keep information current.
• Maintained current and accurate medical records for patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Transcribed phone messages and relayed to appropriate personnel.
• Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
• Enhanced office productivity by handling high volume of callers per day.
• Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Helped patients complete necessary medical forms and documentation.
• Checked patient insurance, demographic and health history to keep information current.
• Maintained current and accurate medical records for patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Transcribed phone messages and relayed to appropriate personnel.
• Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
• Responded to correspondence from insurance companies to verify patient's coverage.
• Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
• Supported office staff and operational requirements with administrative tasks.
• Enhanced office productivity by handling high volume of callers per day.

On 5-24-2023 I took my board exam through the NHA and Passed with a 419 out of 500, getting Above the passing standards in all exam categories except one. To pass you need a 390. I Have my Official CCMA Certification through the NHA.