Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Savannah Savangsy

Cross Plains,Wisconsin

Summary

Attentive, hardworking individual with exceptional customer service, multitasking, and time management abilities. Devoted to improving efficiency in every task, and looks over every detail to ensure the best performance. Provides a compassionate and attentive service to each client.

Overview

4
4
years of professional experience

Work History

Checker

Woodman's Food Market
Madison, WI
04.2023 - Current
  • Provided excellent customer service during all interactions with customers.
  • Responded to customers' questions regarding store policies and services.
  • Resolved customer complaints in a professional manner when needed.
  • Maintained a neat, organized checkout area by cleaning shelves, counters, bags, and equipment throughout shift.
  • Processed payments made by credit cards, gift cards, checks, or cash accurately and efficiently.
  • Helped process returns and exchanges quickly while following company procedures.
  • Ensured that shopping carts were available for customers use.
  • Assisted in stocking shelves.

Server

Texas Roadhouse
Madison, WI
05.2023 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.

Swing Manager

McDonald's
Madison, WI
02.2020 - 08.2022
  • Managed and trained a team of 10+ employees in daily operations and customer service.
  • Implemented operational procedures to ensure compliance with company policies and safety regulations.
  • Resolved customer complaints in a professional manner while upholding company standards.
  • Monitored inventory levels to ensure adequate stock for customers' needs.
  • Inspected all areas of the store regularly to ensure they were clean and properly stocked.
  • Followed health safety guidelines when preparing and serving food products.

Education

High School Diploma -

Middleton High School
Middleton, WI
06.2022

Some College (No Degree) - Liberal Arts Transfer: Arts And Humanities

Madison Area Technical College
Madison, WI

Skills

  • Customer Service
  • Staff Leadership
  • Performance Improvement
  • Conflict Resolution
  • Collaboration and Teamwork
  • Employee Supervision
  • Active Listening
  • Money Handling

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Server

Texas Roadhouse
05.2023 - 08.2023

Checker

Woodman's Food Market
04.2023 - Current

Swing Manager

McDonald's
02.2020 - 08.2022

High School Diploma -

Middleton High School

Some College (No Degree) - Liberal Arts Transfer: Arts And Humanities

Madison Area Technical College

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Savannah Savangsy