Summary
Overview
Work History
Education
Skills
Certification
Extra Curriculars
Timeline
Generic

Savannah Stevens

Norfolk,VA

Summary

As a seasoned Implementation Advisor with seven years of experience at OneDigital, I bring a wealth of knowledge in benefits technology administration. I excel at assisting clients with the completion and approval of their required applications, ensuring smooth and efficient processes. My proficiency spans across various benefits platforms as well as numerous carrier platforms. I am committed to leveraging my expertise to optimize benefits technology solutions and support clients effectively and efficiently.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Implementation Advisor

OneDigital
05.2017 - Current
  • Exemplify dedication to customer satisfaction and provide OneDigital clients with a seemingly effortless experience.
  • Assess and prioritize daily tasks such as client phone calls, submitting group enrollments, and e-mail correspondences.
  • Collect, analyze and review required forms and correspond with internal and external sources on compliance.
  • Complete required documents, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in a team environment.
  • Build and maintain relationships with carrier contacts by demonstrating efficient and professional communication.
  • Gather required paperwork from carrier(s), assist OneDigital clients in the completion of applications, review all enrollment materials for accuracy and completeness, and submit the application to the carrier for implementation.
  • Database management and accurate documentation including but not limited to: entering account information into D365, saving documents in appropriate folders, thoroughly documenting notes regarding activity status and client phone calls, and tracking all email correspondences.
  • Assist with answering team member questions and creating training resources.

Education

Bachelor of Arts - Psychology

Tiffin University
Tiffin, OH
05.2026

High School Diploma -

Cardington-Lincoln High School
Cardington, OH
05.2016

Skills

  • Professional written and verbal communication skills
  • Strong attention to detail and organization
  • Proficient in Microsoft Applications
  • Upbeat and optimistic personality
  • Ability To find innovative and effective solutions to conflicts
  • Efficient deadline management and multitasking abilities
  • Client management

Certification

Life and Health insurance Licence

Extra Curriculars

  • College softball at Tiffin University 2016-2017

Timeline

Implementation Advisor

OneDigital
05.2017 - Current

Bachelor of Arts - Psychology

Tiffin University

High School Diploma -

Cardington-Lincoln High School

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Savannah Stevens