Savannah Stevenson
Denton,North Carolina
Summary
Driven professional with a track record of enhancing customer satisfaction and retention at Asheboro Dermatology Skin & Surgery Center through exceptional service and problem-solving skills. Excelled in organizational and communication abilities, significantly improving workplace efficiency and client relations. Demonstrated expertise in administrative support and customer/client relations, contributing to a positive and productive work environment. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist
Asheboro Dermatology Skin & Surgery Center
02.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Grill Manager
Winding Creek Golf Course
06.2017 - 10.2019
- Improved employee retention rates by fostering a positive work atmosphere and offering opportunities for growth within the company.
- Created promotional events such as themed nights or special discounts which attracted more customers during slower periods thus boosting revenue.
- Provided exceptional customer service by addressing guest concerns promptly, resulting in repeat business and positive feedback from patrons.
- Enhanced customer satisfaction by ensuring timely and accurate food preparation and presentation.
- Monitored local food trends and competitor offerings to stay current and competitive in the market, adjusting menu items as necessary.
- Assisted with menu development, incorporating seasonal ingredients for fresh, creative offerings that appealed to diverse clientele tastes.
Education
High School Diploma -
South Davidson High School
Denton, NC06.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Administrative Support
- Problem-Solving
- Attention to Detail
- Call Answering and Routing
- Appointment Scheduling
Timeline
Receptionist
Asheboro Dermatology Skin & Surgery Center
02.2020 - Current
Grill Manager
Winding Creek Golf Course
06.2017 - 10.2019
High School Diploma -
South Davidson High School
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