Savannah Stills
Many,LA
Summary
Dedicated, Certified Medical Assistant with successful geriatric healthcare experience. Personable, compassionate, and possessing superior communication and rapport-building skills. Strong commitment to comprehensive, individualized patient care and education. Liaises with medical professionals, patients, and family members to provide continuous, top-quality care and education. Proficient and caring nursing team member, offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care, and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds. Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Certified Nursing Assistant
Many Healthcare
Many, Louisiana
06.2025 - 09.2025
- Answering call lights and supporting patient comfort and safety by adjusting bed rails and equipment.
- Assist with feeding and monitoring intakes to help patients achieve nutritional objectives.
- Promoting good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Technical Support Representative
Verizon Wireless
01.2025 - 05.2025
- Handled customer service issues by providing guidance or escalating for advanced support.
- Updated customer information and account status in the database following each interaction.
- Participated in after-hours on call rotation for critical support needs.
Healthcare Customer Service Representative
Parkland Healthcare
08.2022 - 12.2024
- Scheduled appointments for patients using the electronic health records system.
- Assisted in checking patient's insurance eligibility prior to their appointment.
- Organized and maintained records by uploading and obtaining both personal and financial information from patients.
- Processed patient responsible estimate determined by insurance at pre-registration.
Education
Certificate Dental Assistant - Dental Assistant
Shreveport Dental Assistant School
Shreveport, LA07-2023
PCT Certificate - Patient Care Technician
Northwest Louisiana Technical College
Mansfield, LA05-2017
Associate of Applied Science - Medical Assitant
Ayers Career College
Shreveport, LA12-2025
High School Diploma -
Many High School
Many, LA05-2016
Skills
- Follow-up skills
- Claims processing
- Nursing assistance
- Healthcare industry
- Call center experience
- Patient eligibility verification
- Patient preparation
- Patient payment verification
- Specimen collection
- Vital sign recording
- Pediatric care
- Helping with medication
- Medical terminology
- Insurance verification
- Ear irrigation
- Specimen labeling
Certification
- American Heart Association Basic Life Support
- Register Dental Assistant
- Certified Nursing Assistant
- Certified EKG Technician
Timeline
Certified Nursing Assistant
Many Healthcare
06.2025 - 09.2025
Technical Support Representative
Verizon Wireless
01.2025 - 05.2025
Healthcare Customer Service Representative
Parkland Healthcare
08.2022 - 12.2024
Certificate Dental Assistant - Dental Assistant
Shreveport Dental Assistant School
PCT Certificate - Patient Care Technician
Northwest Louisiana Technical College
Associate of Applied Science - Medical Assitant
Ayers Career College
High School Diploma -
Many High School