Savannah Sulfridge
Sandyville,WV
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations at Kirkpatrick Animal Hospital, demonstrating exceptional customer service and strong work ethic. Skilled in animal care and medication administration and contributing to efficient farm operations at Desert Acres Stables. Achieved seamless team collaboration, ensuring high-quality guest experiences and animal welfare.
Overview
8
8
years of professional experience
Work History
Receptionist
Kirkpatrick Animal Hospital
11.2024 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Confirm appointments, communicate with clients, and update client records.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolve customer problems and complaints.
- Handle cash transactions and maintain sales and payments records accurately.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Correspond with clients through email, telephone, or postal mail.
- Handle sensitive information with discretion while maintaining strict confidentiality standards.
Server / Bartender
Fairplain Yacht Club
06.2023 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Outback Steakhouse
11.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Volunteer
Desert Acres Stables
05.2017 - 10.2022
- Assisted with daily farm and ranch operations, including feeding and watering livestock, cleaning stalls and maintaining equipment.
- Monitored livestock health conditions regularly by observing behavior patterns and reporting any concerns to supervisor.
- Administered medications or vaccinations under supervision to maintain animal health and prevent diseases.
- Cleaned barns / stables thoroughly to maintain cleanliness standards for animal welfare.
Education
High School Diploma -
Florida Virtual School
Skills
- Strong Work Ethic
- Exceptional customer service
- Physical Strength
- Feeding animals
- Teamwork
- Farm and ranch operations
- Hand tools
- Animal Care
- Livestock care
- Medication Administration
- Animal maintenance
- Animal Health Monitoring
Timeline
Receptionist
Kirkpatrick Animal Hospital
11.2024 - Current
Server / Bartender
Fairplain Yacht Club
06.2023 - Current
Server
Outback Steakhouse
11.2022 - 07.2023
Volunteer
Desert Acres Stables
05.2017 - 10.2022
High School Diploma -
Florida Virtual School
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