Hardworking and dependable individual with a passion for providing excellent, person-centered care, promoting public health, and addressing inequalities in healthcare. Strong focus on collaboration and communication with other members of a care team. Skilled in patient interaction and navigating boundaries patients may face within healthcare.
Overview
5
5
years of professional experience
Work History
LGBTQ+ Mental Health Case Manager
Central Clinic Behavioral Health
08.2024 - Current
Collaborate with other members of the care team to best provide support to clients
Collaborate with community organizations to enhance available mental health resources for clients in need
Encourage client independence while providing necessary support and assistance with day-to-day responsibilities
Serve as an advocate for clients in a variety of settings
Manage a caseload of 40 clients effectively, prioritizing urgent cases and ensuring timely follow-ups
Assist clients in crises by providing immediate support and coordinating necessary services
Improve client outcomes by conducting comprehensive assessments and developing tailored treatment plans
Medical Scribe, Trainer
St. Cloud Hospital, ER
11.2021 - 08.2024
Promoted to Scribe Trainer in June 2022
Taught new scribes necessary medical information, technical skills, and problem-solving strategies
Accurately assisted with EPIC charting in a high-pressure, fast-paced environment
Worked one-on-one with healthcare providers
Gained significant medical knowledge
Familiarized myself with the logistical and operational aspects of healthcare
Initiative for Native Nations Relations Researcher
CSB/SJU
10.2021 - 08.2024
Built and maintained strong relationships with Indigenous communities and other collaborators
Facilitated the repatriation of Indigenous artifacts, archival materials, and boarding school documents to promote truth and healing
Completed under the direction of, and with guidance from, impacted tribes
Conducted archival research with historic documents to provide information to Indigenous communities
Researched the tribal government vs state government response to COVID-19
Presented this research at the Minnesota state capitol, two national research conferences, and one international research conference
Co-authored an article about ICWA (the Indian Child Welfare Act)
Published in Discourse magazine
Server, General Manager
Bello Cucina
01.2020 - 09.2022
Promoted to General Manager in Dec 2020
Coordinated all front of house staff, encouraged continuous improvement, and delegated tasks
Utilized communication, teamwork, conflict resolution, and multitasking skills to provide excellent customer service
CNA
Centracare
11.2020 - 12.2021
Gained hands-on healthcare experience through assisting patients with their daily living activities and medical needs
Used interpersonal skills to establish strong relationships with patients
Education
Bachelor of Arts - Nutrition
College of Saint Benedict
Saint Joseph, MN
05-2024
Timeline
LGBTQ+ Mental Health Case Manager
Central Clinic Behavioral Health
08.2024 - Current
Medical Scribe, Trainer
St. Cloud Hospital, ER
11.2021 - 08.2024
Initiative for Native Nations Relations Researcher
CSB/SJU
10.2021 - 08.2024
CNA
Centracare
11.2020 - 12.2021
Server, General Manager
Bello Cucina
01.2020 - 09.2022
Bachelor of Arts - Nutrition
College of Saint Benedict
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