Savannah Turner
Cleveland
Summary
My name is Savannah Turner I am skilled in Responsible retail professional with excellent sales, service and interpersonal skills. I am Committed to making every customer feel welcome and assisting with any need. I have advanced knowledge of fashion trends and popular looks. I enjoy getting to know customers so that they have the best customer experience and would love to come back as a regular! The impact made on the customer is the most important part of customer service. Our motto at 7brew is cultivate kindness and I think it’s amazing! I enjoy going to church, spending time with friends and family and going to the gym. I am a very outgoing woman I love making others smile and just having fun!
Overview
2
2
years of professional experience
Work History
Barista
7 brew
Conroe
08.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Operated cash registers to process customer payments.
Curbside Shopper
HEB Grocery Store
Conroe
05.2024 - 10.2024
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Notified management of any damaged or expired products found in store.
- Followed company policies regarding product returns, exchanges, and refunds.
- Resolved customer complaints promptly and professionally when necessary.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Loaded items into carts or bags for customers according to their order requirements.
- Ensured that all perishable food items such as produce were handled properly.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Brand Representative
Altar'd State
The Woodlands
08.2023 - 05.2024
- Cultivated relationships with potential customers through direct marketing activities.
- Developed and implemented strategies to increase brand awareness.
- Provided customer service support by responding to customer inquiries via email or phone call.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Provided exceptional customer service to enhance brand reputation.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
Skills
- Cash handling
- Customer relationship management
- Coffee preparation
- Brand promotion
- Sales techniques
- Problem solving
- Attention to detail
- Positive and professional
- Friendly and outgoing
- Cash register operation
- Exceptional customer service
- Front counter maintenance
- Product upselling
- Retail management
Accomplishments
- Graduated high school in 2020 with lifetime perfect attendance
- Earned a assistant manager position at Palm Beach Tan
- Recently bought my own car for the first time
Timeline
Barista
7 brew
08.2024 - Current
Curbside Shopper
HEB Grocery Store
05.2024 - 10.2024
Brand Representative
Altar'd State
08.2023 - 05.2024