Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Underwood

Argyle,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Anytime Fitness
11.2023 - Current
  • Assist in organizing and overseeing assignments to drive operational excellence.
  • Manage revenue models, process flows, operations support and customer engagement strategies.
  • Increased sales by 3% over prior year
  • Answer/return phone calls to ensure customer satisfaction
  • Cultivated interpersonal skills by building positive relationships with others.

Front Desk Associate

Anytime Fitness
10.2022 - 11.2023
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Generated daily revenue through membership sales.
  • Developed and maintained positive relationships with guests for satisfaction.

Recreation Specialist

City Of Southlake
05.2022 - 11.2023
  • Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
  • Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed 1000+ participants throughout each season.

Clubhouse Staff/Tennis Coach

City Of Southlake
06.2020 - 08.2022
  • Collaborated with other coaching staff members to develop innovative training methods that maximized player potential.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Prepared athletes for special competitions and tournaments.

Education

BBA: Operations and Supply Management -

University of North Texas
05.2025

Skills

  • Computer Proficiency
  • Front Desk Management
  • Facility Management
  • Interpersonal Relations
  • Sales Strategies
  • Managing Routines
  • Complex Problem-Solving
  • Time Management
  • Team Leadership

Certification

  • American Red Cross CPR Certified
  • American Red Cross AED/First Aid Certified

Timeline

Assistant Manager

Anytime Fitness
11.2023 - Current

Front Desk Associate

Anytime Fitness
10.2022 - 11.2023

Recreation Specialist

City Of Southlake
05.2022 - 11.2023

Clubhouse Staff/Tennis Coach

City Of Southlake
06.2020 - 08.2022

BBA: Operations and Supply Management -

University of North Texas

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Savannah Underwood