Savannah Visconte
Rochester,NY
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
FedCap
Webster, New York
04.2023 - Current
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contributed to case reviews of client status and progress.
- Supervised medication administration, personal hygiene and other activities of daily living.
Crew Member
Dunkin' Donuts
Rochester , NY
07.2019 - 04.2023
- Maintained an organized work area to ensure efficient operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Presented orders to guests within anticipated service times.
- Resolved customer complaints in a professional manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Education
High School Diploma -
Arcadia High School
Rochester , NY06-2022
Skills
- Client documentation
- ADL support
- Transportation
- Verbal and written communication
- Individualized support planning
- Medication administration
- Active listening
- Client support
- System monitoring
- Database management
- Decision-making
- Performance optimization
Timeline
Direct Support Professional
FedCap
04.2023 - Current
Crew Member
Dunkin' Donuts
07.2019 - 04.2023
High School Diploma -
Arcadia High School