Savannah Wisecup
Sabina
Summary
Dynamic Patient Access Representative with a proven track record at Madison Health, excelling in customer service and data accuracy. Adept at enhancing patient experiences through strong communication and empathy. Recognized for problem-solving abilities and maintaining a welcoming environment, ensuring patient satisfaction in a fast-paced setting.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
Madison Health
London
2023.06 - Current
- Ensured accuracy of all data entered into computer system.
- Greeted patients and visitors in a courteous and professional manner.
- Answered phones promptly in a professional manner.
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Provided directions and information to patients and families, enhancing their hospital experience.
Sales Associate
Journeys
Jeffersonville
2019.10 - 2022.02
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Miami Trace High School
Washington Court House, OH2021-05
Some College (No Degree) - Dental Hygiene
Sinclair Community College
Dayton, OHSkills
- Customer service
- Friendly and outgoing
- Communication skills
- Problem solving
- Time management
- Data entry
- Strong empathy
- Adaptability and flexibility
Languages
English
Native/ Bilingual
Italian
Limited
Timeline
Patient Access Representative
Madison Health
2023.06 - Current
Sales Associate
Journeys
2019.10 - 2022.02
High School Diploma -
Miami Trace High School
Some College (No Degree) - Dental Hygiene
Sinclair Community College