Savion Dews
Pamplin,VA
Summary
I am hardworking and reliable with a strong ability in teamwork. Offering leadership and communication skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Manager
Wendys Restaurant
Appomattox, VA
01.2019 - 07.2020
- Trained employees on additional job positions to maintain coverage of roles
- Assigned tasks to associates to fit skill levels and maximize team performance
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Customer Service
Old Dominion University
01.2022 - Current
- Problem Solving
- Teamwork and Collaboration
- Check identification of students that enter dorms
- Assist Resident Assist as needed
- Distribute dorm keys to student that have locked themselves out of their room
Night Desk Receptionist
Norfolk, VA
- Guest Registration
- Verbal and Written
- Communication
Information Technology Assistant
Prince Edward County Schools
Farmville, Virginia
06.2022 - 08.2022
- Used ticketing systems to manage and process support actions and requests.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Installed, configured and maintained computer systems and network connections.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Created user accounts and assigned permissions.
Education
Bachelor of Science - Electrical Engineering Technology
Old Dominion University
08.2020 - Current
Associate of Science - General Studies
Southside Community College
08.2018 - 01.2020
Skills
Time management
undefinedTimeline
Information Technology Assistant
Prince Edward County Schools
06.2022 - 08.2022
Customer Service
Old Dominion University
01.2022 - Current
Bachelor of Science - Electrical Engineering Technology
Old Dominion University
08.2020 - Current
Manager
Wendys Restaurant
01.2019 - 07.2020
Associate of Science - General Studies
Southside Community College
08.2018 - 01.2020
Night Desk Receptionist
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