Saviour Okpalaobi
Katy,TX
Summary
Proven Dispatcher at Big Mac Express LLC, adept in managing high-stress situations and ensuring efficient delivery coordination. Excelled in customer engagement and data entry, maintaining seamless operations and accurate records. Demonstrated exceptional decision-making and adaptability, significantly enhancing team productivity and service quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dispatcher
Big Mac Express LLC
09.2023 - 01.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Generated reports to track deliveries and maintain proper records and documentation.
Education
High School Diploma -
Cream Crest International School
Nigeria,Benin City10-2022
Skills
- Customer Engagement
- Data entry
- Decision-making
- Active listening
- Adaptability in High-Stress Situations
Certification
- [State] Driver's License
Timeline
Dispatcher
Big Mac Express LLC
09.2023 - 01.2025
High School Diploma -
Cream Crest International School
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