Skilled professional with years of experience in customer satisfaction, sales, & negotiations. Highly adept to learning quickly and thinking outside the box. Strong work ethic and superb attention to accuracy in presentation and service. Knowledgeable and dedicated team player with outgoing, positive demeanor, and proven skills in establishing rapport with clients and meeting KPIs. Motivated in ensuring company's success through best practices. Specialist in quality, speed, and process optimization. Articulate, energetic, & results-oriented with a history of exceeding expectations and quotas.