Sawika Samranchit
Clear Lake,CA
Summary
Accomplished business owner and seasoned waitress with a proven track record in enhancing customer satisfaction and streamlining operations at Amazing Thai Cuisine. Expert in business management and customer relations, demonstrated through significant repeat business and referrals. Skilled in teamwork and collaboration, adept at fostering strong client relationships and driving business growth.
Overview
6
6
years of professional experience
Work History
Owner
Amazing Thai Cuisine
01.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Waitress
Folsom Thai Cuisine
03.2022 - 06.2022
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Waitress
Calistoga Thai Kitchen
01.2019 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School -
Matthayom Tessaban 6 Nakhon Udonthani School.
ThailandBachelor of Science (Animal Science)
Kasetsart University
ThailandSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Marketing
- Financial Management
- Business Development
- Customer Service
- Teamwork and Collaboration
- Inventory Control
Timeline
Waitress
Folsom Thai Cuisine
03.2022 - 06.2022
Owner
Amazing Thai Cuisine
01.2022 - Current
Waitress
Calistoga Thai Kitchen
01.2019 - 08.2021
High School -
Matthayom Tessaban 6 Nakhon Udonthani School.
Bachelor of Science (Animal Science)
Kasetsart University
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