Sawyer Bornemann

• Improved client satisfaction by maintaining regular communication and addressing concerns promptly.
• Enhanced brand visibility by strategically placing promotional materials.
• Managed inventory levels to prevent shortages and ensure product availability.
• Implemented promotional strategies for boosting product sales.
• Collaborated with team members to improve overall sales strategies.

• Engaged with customers to build rapport and loyalty.
• Assisted customers locate products and checked store system for merchandise at other sites.
• Recommended accessories and complementary purchases to boost revenue.
• Provided positive first impressions to welcome existing, new and potential customers.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Increased sales by offering advice on purchases and promoting additional products.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

College Internship - Assisted Account Executives by researching and prospecting potential K - 12 schools interested in new software solutions.

Contacted potential school districts through email and phone calls to understand their interest in Skyward's solutions.

• Trained workers in service policies, safety requirements and specifics of activities.
• Enhanced customer service based on feedback from guests.
• Maintained excellent attendance record, consistently arriving to work on time.
• Developed team communications and information for meetings.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Collected and authorized payments of guests.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.