Saya Hojatzadeh
Fountain Valley,CA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
pizza DZ
Fountain Valley , CA
01.2024 - 03.2025
- Provided excellent customer service in fast-paced dining environment.
- Took customer orders accurately and efficiently.
- Delivered food and beverages to tables promptly.
- Collaborated with kitchen staff to ensure timely service.
- Assisted with menu recommendations for guests.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints with professionalism and care.
- Managed cash register and processed payments effectively.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Restaurant Hostess
silky sullivan's
Fountain Valley, CA
07.2024 - 10.2024
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Collaborated with servers to ensure smooth dining experience.
- Monitored dining area for cleanliness and readiness.
- Addressed guest concerns promptly and professionally.
- Maintained accurate waitlist during peak service hours.
- Coordinated with kitchen staff for timely food delivery.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2025
Skills
- Customer service
- Effective communication
- Problem resolution
- Team collaboration
- Time management
Languages
farsi
Professional
Timeline
Restaurant Hostess
silky sullivan's
07.2024 - 10.2024
Restaurant Waiter
pizza DZ
01.2024 - 03.2025
High School Diploma -
Fountain Valley High School