Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
4
4
years of professional experience
Work History
Program Support Specialist
Foundation for Senior Living
Phoenix, AZ
07.2021 - Current
Provided support for the organization's program activities and initiatives.
Completed timely investigations into issues and resolved or escalated customer concerns.
Prepared statistical reports summarizing program operations data for management review.
Coordinated with various departments to ensure successful implementation of programs.
Assistant Manager:
Collaborated with management on developing strategies on reviewing patients' daily progress notes.
Behavioral Health Tech:
Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
Provided direct care and support to individuals with mental health issues in a residential setting.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ
12-2023
Associate of Applied Science - General Studies
Eastern Arizona College
Thatcher, AZ
05-2019
High School Diploma -
Chinle High School
Chinle, AZ
05-2017
Skills
Data entry
Documentation management
Team collaboration
Verbal de-escalation
Communication
Group instruction techniques
Self-management strategies
Languages
English
Professional
Navajo
Professional
Timeline
Program Support Specialist
Foundation for Senior Living
07.2021 - Current
Bachelor of Science - Psychology
Grand Canyon University
Associate of Applied Science - General Studies
Eastern Arizona College
High School Diploma -
Chinle High School
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