Sayra Cruz

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

• Create a welcoming experience by creating guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Help guests as you complete workload with minimal guest disruption.
• Work in all departments to ensure sales floor is full, zoned and in stock for guests.
• Assist with truck unload process and stock product to the sales floor.
• Execute adjacency changes, transitions, revisions and sales plans for all departments.
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments.
• Complete scans and system audit functions to ensure inventory accuracy.
• Support execution of major transitions.
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance(if applicable) and attending to spills throughout the store as needed.
• Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments.
• Process all inbound deliveries (using the receive application) to ensure inventory accuracy.
• Complete all backroom weekly audits.
• Operate power equipment only if certified.
• Maintain backroom organization and location accuracy and follow equipment guidelines.
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; complywith all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beveragelaws.