Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sayuri Paredes Abregou

Stratford,NJ

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.


Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Chick-fil-A
05.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Delivery Driver

DoorDash
05.2020 - 05.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Business Office Associate

CarMax
09.2021 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Developed correspondence letters, memos, and emails.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.

Team Leader

Chick-fil-A
12.2017 - 05.2020
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Education

Bachelor of Science - Nursing

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2026

Associate of Science - Pre-nursing

Camden County College
Blackwood, NJ
07.2024

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Processes and procedures
  • Financial Management
  • Industrial hygiene
  • Data Analysis
  • Document Preparation
  • Decision-making capabilities

Certification

  • CNA - Certified Nurse Assistant

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Supervisor

Chick-fil-A
05.2022 - Current

Business Office Associate

CarMax
09.2021 - 02.2022

Delivery Driver

DoorDash
05.2020 - 05.2022

Team Leader

Chick-fil-A
12.2017 - 05.2020

Bachelor of Science - Nursing

Rutgers, The State University of New Jersey

Associate of Science - Pre-nursing

Camden County College

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Sayuri Paredes Abregou