Scarlet Braxton
Saint Marks,FL
Summary
Dynamic Store Manager with a proven track record at Dollar General, excelling in customer service and inventory management. Successfully implemented promotional strategies that boosted sales and enhanced customer satisfaction. Adept at training and mentoring teams, fostering a positive work environment while driving operational efficiency and maximizing profitability. Merchandising
Overview
4
4
years of professional experience
Work History
Store Manager
Dollar General Store
07.2023 - Current
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on inventory management and customer service standards.
- Implemented promotional displays that enhanced product visibility and increased sales.
- Monitored stock levels, ensuring timely replenishment to maintain optimal inventory flow.
- Developed scheduling strategies to optimize workforce productivity during peak hours.
- Analyzed sales data to identify trends and inform merchandising decisions for improved profitability.
- Collaborated with district managers to align store goals with corporate initiatives and objectives.
- Resolved customer complaints promptly, enhancing overall shopping experience and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Manager
Dollar General Store
08.2022 - 07.2023
- Assisted in daily store operations, ensuring optimal inventory levels and product availability.
- Trained new team members on operational procedures and customer service standards.
- Supported management in executing promotional displays to enhance customer engagement.
- Monitored sales floor activities, addressing customer inquiries promptly to improve satisfaction.
- Implemented efficient stock replenishment processes, reducing out-of-stock occurrences.
- Collaborated with team to maintain cleanliness and organization throughout the store
- Coordinated staff schedules, optimizing coverage during peak hours for improved service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations
Education
High School Diploma -
Bainbridge High
Bainbridge, GASkills
Inventory management
Visual merchandising
Stock and replenish
Communication abilities
Customer service
Problem solving
Timeline
Store Manager
Dollar General Store
07.2023 - Current
Assistant Manager
Dollar General Store
08.2022 - 07.2023
High School Diploma -
Bainbridge High