Hi, I’m
Scarlet Brock
Sacramento,CA
Summary
Experienced logistics and delivery professional with 7+ years in transit operations, last-mile delivery, and warehouse coordination. Expertise in training, safety enforcement, and providing exceptional customer service in public and private sectors. Proficient in handheld scanning devices, Microsoft Office Suite, and logistics software platforms. Skilled in independently managing high-volume tasks in fast-paced, compliance-driven environments.
Overview
11
years of professional experience
Work History
Sacramento Regional Transit District
Transit Ambassador
12.2023 - 05.2025
Job overview
- Inspected fares for 200+ passengers per shift, ensuring policy compliance.
- Managed rider behavior to maintain safety across stations and trains.
- Issued citations and supported enforcement through court testimony.
United States Postal Services
City Carrier Assistant
06.2023 - 10.2023
Job overview
- Delivered 300+ packages daily in downtown routes with 98% on-time rate.
- Used handheld scanners to ensure accurate and traceable deliveries.
- Streamlined routes with team, improving punctuality by 10%.
Amazon
Sortation Associate II, Learning Ambassador, Driver Trainer
11.2017 - 06.2022
Job overview
- Sorted 1,000+ packages per shift by ZIP code for dispatch accuracy.
- Trained 6 new hires weekly during COVID-19 with zero safety incidents.
- Conducted 4 driver assessments per week to verify readiness.
U.S. Census Bureau
Enumerator
07.2020 - 12.2020
Job overview
- Collected household data from 45+ homes per 6-hour shift.
- Ensured data accuracy and confidentiality per federal standards.
WIS International
Inventory Associate
07.2017 - 11.2017
Job overview
- Audited inventory at Kohl's and Target using handheld scanners.
- Tracked stock to reduce discrepancies and support reporting.
Placer Food Bank
Processing Volunteer
08.2014 - 06.2015
Job overview
- Sorted and packaged food weekly for 300+ families.
- Improved efficiency in community distribution workflows.
Fallas Stores
Sales Associate
09.2014 - 02.2015
Job overview
- Delivered customer service during grand opening, boosting foot traffic by 30%.
- Maintained positive feedback and store presentation standards.
Judge Home Improvement Services
Office Clerk
02.2014 - 02.2015
Job overview
- Entered and managed data using Excel and MS Word.
- Supported scheduling and documentation to improve office productivity.
- Handled multiple admin tasks in a fast-paced setting.
Education
Floyd County Technical High School
High School Diploma from Computer Applications
High School Diploma from Technical Preparatory
Placer School for Adults
Certifications from Microsoft Office Suite & Basic Culinary Skills
Skills
Transit Operations
Fare Enforcement
Customer Service
Route Optimization
Package Sortation
Inventory Control
Microsoft Excel
Office Suite
Driver Training
Assessment
Confidential Data Collection
Safety Standards
Compliance Standards
Handheld Scanner Operation
Team Collaboration
Communication
Timeline
Transit Ambassador
Sacramento Regional Transit District
12.2023 - 05.2025
City Carrier Assistant
United States Postal Services
06.2023 - 10.2023
Enumerator
U.S. Census Bureau
07.2020 - 12.2020
Sortation Associate II, Learning Ambassador, Driver Trainer
Amazon
11.2017 - 06.2022
Inventory Associate
WIS International
07.2017 - 11.2017
Sales Associate
Fallas Stores
09.2014 - 02.2015
Processing Volunteer
Placer Food Bank
08.2014 - 06.2015
Office Clerk
Judge Home Improvement Services
02.2014 - 02.2015
Floyd County Technical High School
High School Diploma from Computer Applications
05.1995
High School Diploma from Technical Preparatory
05.1997
Placer School for Adults
Certifications from Microsoft Office Suite & Basic Culinary Skills
05.2011