Lynette D. Watkins
Buffalo,NY
Summary
Dedicated Transit Ambassador with extensive experience in transit operations, customer assistance, and conflict resolution. Proven ability to ensure passenger safety and enhance operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Transit Ambassador
NFTA
Buffalo, New York
03.1996 - Current
- Guided passengers in effective and safe use of transit systems.
- Resolved passenger inquiries and issues in a timely and professional manner to enhance customer satisfaction.
- Assisted customers with transit routes and schedules to ensure informed travel decisions.
- Monitored cleanliness and safety of transit facilities to uphold high operational standards.
School Bus Driver
Laidlaw Transportation
Buffalo, New York
09.1996 - 1998
- Ensured student safety during transportation to and from school.
- Communicated effectively with students, parents, and school staff.
- Navigated assigned routes while adhering to traffic regulations.
Mail Sorter
US Postal Service Housing Facility
Buffalo, New York
1992 - 1996
- Operated sorting machines to categorize mail accurately and quickly.
- Sorted incoming mail by size and destination for efficient processing.
- Packaged outgoing mail for delivery to ensure proper handling.
Production Line
Marriott Food Service
Buffalo, New York
1988 - 1992
- Prepared school lunches and packaged for delivery to ensure timely distribution for students
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
GED -
Buffalo Perfroming Arts
Buffalo, NY10-1986
Skills
- Transit management
- Route planning
- Transit safety
- Safety protocols
- Customer service
- Passenger assistance
- Conflict resolution
- Team collaboration
Affiliations
- IVE been an union Rep. for 20 years with ATU 1342 Block Club Presient for 4years I believe in doing what i can for the better of all of us
Timeline
School Bus Driver
Laidlaw Transportation
09.1996 - 1998
Transit Ambassador
NFTA
03.1996 - Current
Mail Sorter
US Postal Service Housing Facility
1992 - 1996
Production Line
Marriott Food Service
1988 - 1992
GED -
Buffalo Perfroming Arts