Scarlet Calleros
Bentonville,AR
Summary
Detail-oriented retail professional with 7 years of experience, advancing from Apparel Associate to Coach-level leadership. Expertise in customer service, scheduling, merchandising, inventory management, and online order fulfillment. Proven ability to prioritize tasks, communicate effectively, and solve problems in high-pressure environments. Seeking part-time role to leverage organizational skills and enhance administrative capabilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Coach
Walmart
Bentonville, AR
03.2023 - 09.2026
- Managed Front End team of 90+ associates, optimizing staffing levels to maintain operational efficiency and enhance customer experience.
- Oversaw large teams, coordinating scheduling, associate support, training, and daily operations to ensure smooth store functionality.
- Supported daily store operations while providing customer service and resolving customer concerns.
- Assisted with online customer orders and fulfillment while maintaining accuracy and efficiency.
- Supported merchandising and product availability by monitoring customer demand and high-interest/trending products.
- Used computer systems and reports to monitor operations, maintain accurate information, and identify issues requiring attention.
- Monitored inventory and store activity to support shrink and loss prevention efforts.
- Supported inventory processes to ensure accurate stock counts and product accessibility., stocking, truck deliveries, and operational processes.
- Adapted quickly to changing priorities and resolved problems in a fast-paced environment.
Team Lead
Walmart
Bentonville, Arkansas
07.2019 - 03.2023
- Supervised Walmart associates across the sales floor and backroom operations.
- Assigned daily tasks aligned with store priorities and team schedules to enhance workflow.
- Coached associates on customer service, safety, and store procedure.
- Worked with team members to enhance collaboration on project outcomes.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise.
- Established strong partner store relationships to elevate customer satisfaction.
Line Cook
Noodles Italian Kitchen
Fayetteville, AR
07.2017 - 07.2019
- Prepared food and ingredients in a fast-paced kitchen environment.
- Executed daily food preparation and organized the work area to ensure readiness for service.
- Handled several responsibilities to ensure smooth operations while maintaining accuracy and efficiency.
- Collaborated with team members to efficiently complete orders during peak service times.
- Adhered to food safety and cleanliness standards to maintain high-quality food preparation.
Education
Springdale High School
Springdale, ARSkills
- Store operations
- Inventory management
- Online Order Fulfillment
- Merchandising
- Data & Report Accuracy
- Cash Handling
- Computer & Digital Systems
- Staff scheduling
- Team supervision/collaboration
- Customer service management
- Fast-Paced Environments
- Problem Solving
- Organization & Attention to Detail
- Time Management
- Communication
- Customer Service
Timeline
Coach
Walmart
03.2023 - 09.2026
Team Lead
Walmart
07.2019 - 03.2023
Line Cook
Noodles Italian Kitchen
07.2017 - 07.2019
Springdale High School