Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scarlet Duran

Homestead,FL

Summary

Driven sales professional dedicated to meeting and exceeding sales goals. Goal oriented and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Demonstrated ability to collect and analyze data, provide cost-effective solutions and meet the needs of clients and company. My experience will produce outstanding results allowing me to pursue my interests and goals as I continue to progress in my skills to bring the company growth.

Overview

10
10
years of professional experience

Work History

Lead Development Representative

Intuit
Miami, Florida
03.2024 - Current
  • Identified key decision makers and engaged them through targeted outreach tactics.
  • Gathered data from prospects to inform tailored sales strategies for each account.
  • Analyzed customer feedback to identify areas of improvement within the sales process.
  • Developed and maintained relationships with potential customers through phone conversations.
  • Conducted research to identify new business opportunities.
  • Scheduled appointments for customers based on their availability.
  • Answered customer inquiries regarding appointment setting procedures.

Licensed Insurance Sales Agent

Assurant
Miami, FL
05.2018 - 12.2023
  • Upsold products to policyholders and potential new clients.
  • Earned bonuses for almost every quarterly meeting after successfully exceeding monthly goals.
  • Skillfully and patiently explained coverage options to potential policyholders and answering any questions or concerns.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Sell insurance for renters, home owner and auto insurance for all 50 states.

Outbound Sales Representative

Sears Protection Company
Miami, FL
10.2017 - 05.2018
  • Influence customers to purchase master protection agreements for their home appliances.
  • Make outbound calls with an automatic dialer to the customers who have recently purchased new appliances.
  • Educate the customers about the importance of having their appliances covered and leading it to a sale.
  • Upselling every sale while maintaining a positive attitude to reach the daily goal for the company.

Sales Telemarketer

Optucorp
Miami, FL
02.2017 - 10.2017
  • Use Microsoft Outlook, Excel and Skype on a daily basis.
  • Quotes for cruises and packages with hotel accommodations.
  • Establish, develop and maintain positive business and customer relationships.
  • Influences customers to buy services and merchandise by following a prepared sales speech to give service, product information and price quotations.
  • Utilized scripted sales strategies to converse with customers provided by the company

Sales Associate

Toys"R"Us
Miami, FL
09.2014 - 03.2017
  • Scan all Merchandise.
  • Arranged the toys and re-stocked all accessories.
  • At the end of the day, I would gather the money from registers and proceed with the valid amount.
  • Handle returns and place online orders.
  • Receive and make inbound and outbound calls.
  • Checking inventory for items at other locations

Travel Agent

Panorama Travel
Miami, FL
02.2016 - 01.2017
  • Sell products and services packages.
  • Book transportation and hotel reservations, using computer terminal and telephone.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Prepared detailed itineraries including nearby sight-seeing tours of historical places, shopping centers and entertainment.
  • Estimated cost of trip, including transportation and accommodation.

Education

High School Diploma -

G Holmes Braddock Senior High
Miami, FL
05.2014

Skills

  • Cross-selling & upselling
  • Great customer service
  • Bilingual (English/ Spanish)
  • Strong verbal & communication
  • Great multitasker & work ethic
  • Computer literate
  • Detail oriented
  • Inbound/outbound sales
  • Microsoft word, Excel, Outlook
  • Lead development skills
  • Insurance sales strategy
  • Policy adjustment knowledge

Timeline

Lead Development Representative

Intuit
03.2024 - Current

Licensed Insurance Sales Agent

Assurant
05.2018 - 12.2023

Outbound Sales Representative

Sears Protection Company
10.2017 - 05.2018

Sales Telemarketer

Optucorp
02.2017 - 10.2017

Travel Agent

Panorama Travel
02.2016 - 01.2017

Sales Associate

Toys"R"Us
09.2014 - 03.2017

High School Diploma -

G Holmes Braddock Senior High

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Scarlet Duran