Scarlet Stockwell
Black Rock Coffee Bar
Highlands Ranch,CO
3
years of professional experience
I am a high-energy, customer-focused, and goal-driven professional who thrives in fast-paced environments. I bring a positive attitude, strong work ethic, and enthusiasm to everything I do. I am adaptable, flexible, and enjoy finding creative solutions to challenges while creating a positive experience for those around me. Outside of work, I enjoy hiking, weightlifting, running, snowboarding, traveling, and seeking out new adventures.
Work History
Store Lead
10 Months- Supervised daily operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored team members in product knowledge and service standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented promotional strategies to enhance customer engagement and drive sales.
- Fostered a positive store culture and cultivated an enjoyable work environment.
- Executed procurement processes to order products for store inventory.
Team Member
7 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Prepared and assembled menu items according to established recipes and quality standards.
Host, Food Runner, Busser, Server
1 Month- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system, optimizing seating arrangements for efficiency during peak hours.
- Oversaw food screening processes and ensured timely delivery to designated tables while adhering to guest preferences.
- Facilitated efficient turnover of dining areas by maintaining cleanliness and organization after guests left.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, coordinating with kitchen staff for timely delivery.
Front Desk Receptionist
5 Months- Greeted and assisted clients upon arrival, ensuring a welcoming atmosphere.
- Answered phone calls and addressed client inquiries, enhancing overall customer service experience.
- Managed appointment scheduling using salon management software, optimizing staff workload.
- Maintained cleanliness and organization of front desk area to support efficient operations.
- Processed transactions accurately and handled cash register duties with attention to detail.
Education
High School Diploma
- Study Abroad: Latin America, Environmental Science
Skills
Retail operations
Team development
Schedule management
Performance management
Inventory management
Financial oversight
Client relations
Communication strategies
Timeline
Store Lead
Black Rock Coffee Bar
2025.10 - CurrentRead More
Team Member
Toastique
2025.02 - 2025.09Read More
Host, Food Runner, Busser, Server
Rock Bottom Brewery
2024.12 - 2025.01Read More
Front Desk Receptionist
Sahair Salon
2023.05 - 2023.10Read More
Mountian Vista
High School Diploma
Read More