Scarlett Cooper
Merchantville,NJ
Summary
Dependable server that is successful with providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Blue Monkey Tavern
Merchantville, NJ
02.2023 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new staff on menu items and service standards.
- Maintained cleanliness and organization of dining area for optimal service flow.
- Managed customer inquiries and resolved complaints efficiently to improve satisfaction.
- Oversaw daily operations during shifts, ensuring adherence to health and safety regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Summer Camp Counselor
Borough of Merchantville
Merchantville, NJ
07.2021 - 08.2021
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and facilitated diverse educational programs promoting teamwork and creativity.
- Collaborated with fellow counselors to plan weekly schedules and special events.
- Monitored camper behavior, addressing conflicts and fostering a positive environment.
- Evaluated program effectiveness through feedback sessions, enhancing future camp offerings.
Education
A.S. Health Sciences -
Camden County College
Blackwood, NJ05.2027
Skills
- Exceptional customer service
- Hospitality service expertise
- Safe food handling
- Team collaboration
- Server training
- Multitasking Abilities
Timeline
Server
Blue Monkey Tavern
02.2023 - Current
Summer Camp Counselor
Borough of Merchantville
07.2021 - 08.2021
A.S. Health Sciences -
Camden County College